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PLEASE NOTE: you will receive the quickest response time from DiplomaSender.com by using email.
Do you have questions about your scores?
Please understand that as much as we want to help you, we are not able to answer the following types of questions.
  • What do the asterisks mean?
  • Where are my scores?
  • When will my test be scored?
  • What is a passing score?
  • Why isn't my math score showing?
Your testing center is most able to answer these types of questions

The ACE/GEDTS has a zip code based search tool to help you locate contact information for your testing center

The ACE/GEDTS also has general information about the test and scores
Diploma Sender Email Contacts
Help Using Web Site: Email: support@diplomasender.com
Credit Card Issues: Email: billing@diplomasender.com
Agency Support: Email: AgencySupport@diplomasender.com
State Administrator Inquiries: Email: sales@diplomasender.com
For all other inquiries send email to general support.
If you do not have access to email, please click here to request a call from us. You will hear from us within 24 hours.
What state did you test in?
State Jurisdiction Contact Information
Alaska Department of Labor and Workforce Development
PO Box 115509

Juneau, AK 99811-5509
http://www.ajcn.state.ak.us/abe/ged_req.htm
855-876-3774

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